I just joined AAA online. When will I receive my membership card and when can I access the Members' Only information and services?
When am I eligible for Emergency Road Service and other important services?
I'm a member. Why can't I log on to the Members' Only sites?
You need to register as a new user. If you haven't already registered, the registration page will automatically come up when you try to access a Members' Only site. Please register in the section that asks 'Are you new to AAA online?' and click on 'Go to the free registration.' You must pass up the section that asks 'Do you already have an on-line account?' Many members go to sign up in this box which is looking for the user id and password of those who have previously registered. Be sure to go on to the next section. Remember, your user id is not your membership number, it's the name you give yourself as a registered user of this site. Don't expect to access the Members' Only pages by entering your membership number in the user id box.
Keep in mind that you cannot register as a new user, and therefore cannot access the Members' Only site, until you receive your valid AAA membership number. It will be printed on your new card which will come in five to 15 days from the date of your on-line application.
But I did register and I'm still not getting on to the Members' Only sites. What could be wrong?
I've tried registering with several different names, but it keeps telling me that the name I submit is already in use. What should I do?
Can I change my user id and password? How?
How does the automatic login work?
Why can't I locate Walt DisneyWorld in Orlando, Florida?
How current are the prices?
All information was reviewed for accuracy before its most recent on-line publication. However, changes often occur between updates. We regret any inconvenience resulting from some instances, but they are beyond our control. Please use the phone numbers in the listings if you wish to confirm prices.
Annually, lodging operators are asked to update rates, discounts and rate options for AAA members. Properties are not required to offer a discount to be listed. However, if they choose to offer a minimum 10 percent discount, the 'SAVE' icon appears in the listing. If the property chooses not to offer a discount, then one of the following rate options must be selected:
Guaranteed Rates. The establishment guarantees AAA members will not be charged more than the maximum rates listed in the AAA TourBook guide or this database. To receive these rates you must identify yourself as an AAA member and request the AAA guaranteed rate when making reservations. Show your AAA membership card at registration and verify the rate.
Rates Subject to Change. The listed rates are the establishment's estimated charges for the periods noted. The actual rates charged may be higher than those listed but are guaranteed not to exceed a 15-percent increase.
Lodgings may temporarily increase their room rates or modify their policies during a special event or for those traveling as part of a group or convention. Examples of such events range from Mardi Gras to the Kentucky Derby to college football games, holidays and state fairs. At these times the rate options do not apply.
Senior Discount. Some establishments offer the senior discount with either the Guaranteed Rates option or the Rates Subject to Change option. Where the words 'Senior Discount' are included in a listing, a minimum discount of 10 percent off the prevailing or guaranteed rate is available to AAA members who are 60 years of age or older. You must identify yourself as an AAA member and request the Senior Discount when making reservations. The senior discount may not be used in conjunction with other discounts and might not apply during special events.
Rates. Rates are for typical rooms, not special units. Rates do not include taxes. Multiple rate lines are used to indicate a seasonal rate difference.
What are Official Appointment properties?
Do these listings come with the AAA approval standard?
What is the criteria for lodging evaluations?
Regardless of the diamond rating, properties listed by AAA are required to provide clean and well-maintained facilities throughout, a hospitable staff and a well-kept appearance.
Each guest room is also required to have comfortable beds and good quality bedding, locks on all doors and windows; comfortable furnishing and pleasant decor; smoke detectors; adequate towels and supplies; at least one chair; and adequate illumination at each task area.
How does the AAA Diamond rating system work?
Before we allow a property to be listed by AAA, it must satisfy a set of minimum standards that reflect the basic lodging needs AAA members have identified. If a property meets those requirements, it is assigned a diamond rating reflecting the overall quality of the establishment. The ratings range from one to five diamonds and reflect the physical and service standards typically found at each diamond level.
Ratings are assigned to the property classification. The classification represents the physical design and level of services provided by the property. For example, a motel offers limited services and recreational facilities. A resort hotel offers extensive guest services and recreational facilities. By assigning ratings according to classification, AAA compares properties to like properties.
What do the different diamond ratings represent?
Although one diamond is AAA's minimum rating, a one-diamond property is still better than one-third of the lodgings in operation, since the majority of unlisted properties do not meet AAA's minimum standards.
Lodgings with a one-diamond rating provide good but modest accommodations. Establishments are functional, emphasizing clean and comfortable rooms. They must meet the basic needs of privacy and cleanliness. Rates are generally economical.
The two-diamond rated lodging maintains the attributes offered at the one-diamond level, while showing marked enhancements in decor and furnishings. They may be recently constructed or older properties, both targeting the needs of a budget-oriented traveler.
Establishments rated three diamond offer a degree of sophistication. Additional amenities, services and facilities may be offered. There is a noticeable upgrade in physical attributes, services and comfort.
Excellent properties displaying a high level of service and hospitality are given a four-diamond rating. These properties offer a wide variety of amenities and upscale facilities -- inside the room, on the grounds and in the public areas.
Lodgings awarded five diamonds are renowned. They exhibit an exceptionally high degree of service; striking luxurious facilities; and many extra amenities. Guest services are executed and presented in a flawless manner. The guest is pampered by a very professional, attentive staff. The facilities and operation help set the standards in hospitality and service.
Why are some lodgings listed without a diamond rating?
Does the same standard apply to the attractions?
Are all prices listed in U.S. dollars?
How do I find attractions in a particular city or area?
How is the information listed?
How does Discounts & Rewards work?
What services does AAA Travel offer?
Your nearby AAA North Jersey Travel Agency is your one-stop, full-service travel agency. Services include:
- Personalized counseling and trip planning for cruises, tours and all your travel plans
- Airline reservations and ticketing
- Amtrak and international rail tickets
- Hotel and resort reservations
- AAA/Hertz car rental discounts
- Foreign guidebooks and maps at special prices
- No-cost $100,000 travel accident insurance with airline tickets
- Free AAA cruise and tour default protection
- Low-cost passport photos
- TripAssist Travel Insurance
When am I eligible for Emergency Road Service and other important services?
Do AAA members receive discounts on airline tickets?
Does AAA offer discounts on cruises and tours?
Do I have to be an AAA member to get discounts on cruises and tours?
Are my funds safeguarded in the event of a cruise or tour operator going bankrupt?
Does AAA Travel issue passports?
Can I actually book and purchase a ticket on this site?
What if there is a problem with my ticket?
How will I get my tickets?
Will I have to give credit card information over the web?
Why should I use this web site instead of using a traditional travel agent?
Why should I use this web site over another internet travel service?
How do I find the lowest fares?
Our reservation system gives you direct access to the same powerful Apollo database used by professional travel agents worldwide. The suggestions below will help you use the system to find the lowest fares. These guidelines are not absolute and may not apply in each and every situation but, by following them, you increase your likelihood of finding the right fare for you:
Stay over a Saturday night. Staying past midnight on Saturday night can result in significant savings. However, occasionally a low fare will be introduced that does not require a minimum stay. This usually occurs in shuttle markets such as San Francisco to Los Angeles, or Boston to Washington.
Buy in Advance. The advance purchase schedule spans from 21 days to three days. You can usually secure the least expensive domestic and international fares 21 days in advance. For domestic flights, there are a 14-day advance fares and airlines occasionally offer three-day advance fares as well.
Use the same carrier for all flight segments.When making more than simple one-way or round-trip reservations, try to use the same airline for all segments of your trip. Choosing 'no preference' as your airline preference is a good way to figure our which airlines offer flights for all segments of your trip. Many times on international itineraries, two or more airlines are necessary to cover all flight segments. This is an exception to the above rule, although even here you may benefit if you can find a consistent carrier.
Pick the right days of the week. Travel on certain days of the week can be cheaper than on others. Currently, for most airlines, it's cheapest to fly on Tuesday, Wednesday and Saturday (except when a Saturday night stay over is required). If you have the flexibility, try modifying the dates to find the lowest fares available.
Avoid holidays. Traveling during the holidays is notoriously expensive. Most airlines have black-out days around popular holidays. Not only are the fares more expensive, but often you cannot use frequent flyer miles during these periods. Ironically, the day of the actual holiday (e.g. Christmas Day, Thanksgiving Day, Memorial Day, etc.) is commonly not a blackout day and seats are often available right up to the last minute. Flying on the day of a major holiday can sometimes be a way around poor availability and expensive fares.
Consider frequent flyer programs. Make sure that you are registered with the frequent flyer program of any airline that you fly. When making reservations, keep in mind that it may be a better idea in the long run to consistently fly with the same airline and accumulate frequent flyer miles rather than always selecting whichever airline has the lowest fare.
I know there's a flight on this airline at this time, but this site doesn't list it. Why not?
Why aren't Southwest and Vanguard airlines on your service?
I'm confused about multi-destination booking.
Why did the fare change at purchase time?
When I search for a best-priced flight, why do I sometimes get a lower price if I choose a specific airline than when I search through all airlines?
This site is designed to find an inexpensive flight closest to the time you would prefer to depart. When you request a search for all flights from all airlines, the site searches through a smaller selection of flights from each airline for a shorter span of time. (In other words, if you specify that you want to depart at 2 p.m., the search might look at all flights from all airlines between noon and 4 p.m.) If you specify only one airline, we'll look at a broader range of flights throughout the day from one carrier. (Because one airline's flights are spread out through the day, the site will look for flights from 8 a.m. to 6 p.m.) Because flights at different times of day may be more or less expensive depending upon whether or not they're "rush hour" flights, a lower-priced flight may turn up when you do a search on the airline.
To help you find the best-priced flight combinations we have recently added a new feature that increases the search window beyond four hours. To use this feature make sure the 'Only search for flights within 4 hours of selected times' option is NOT selected on the flight criteria screen. We also suggest when searching for best-priced flights, searching with a couple of different departure times throughout the day. You may find better prices that way.
Why is the car rate seen in availability different than what I booked?
Does the car price include tax or insurance?
Are there charges for extra drivers?
Yes, there may be. Policies differ from agency to agency on a variety of issues. For instance:
- Most car rental companies charge extra for drivers under the age of 25.
- No one under the age of 21 can rent a a car.
- All renters must have a credit card in their name.
Contact each car rental company for detailed information on their policy.
How does my credit card guarantee my hotel reservation?
How do I book more than one room for a vacation?
How will I benefit by carrying an International Driving Permit on my next overseas trip?
The International Driving Permit (IDP) is a document that provides important information from your driver’s license in eleven different languages, including English. This document came into existence by virtue of a treaty signed in 1949 by the United States and other foreign countries. As an official document, the IDP is recognized in over 150 countries today. Carried in conjunction with a regular drivers license, the IDP can help break down language barriers when traveling in non-English speaking countries. In addition, the IDP provides an additional source of identification. The $20 charge for an IDP is a small price to pay for such peace of mind.
Am I required to have an IDP in foreign countries?
There are some countries that do not recognize a drivers license from the United States, but officially recognize an IDP (e.g. Hungary). There are other countries that honor a United States drivers license, but require a local language translation (e.g. Spain). The IDP can satisfy these types of situations. Keep in mind, however, that while a certain country’s government may not require an IDP, car rental companies located in that country, such as Hertz, may require an IDP to rent a car. Purchasing an IDP prior to departure can save a lot of potential hassles.
NOTE: If you are living permanently in a foreign country, even though you may still hold a U.S. state issued driver's license, you must abide by local driver's licensing laws. Many countries require that you obtain a local license once you take up employment and/or residency.
What happens if I am stopped and given a citation against my IDP?
The IDP does not hold any powers of its own apart from your drivers license, and therefore, you do not have a separate driving record with an IDP. The IDP is valid only when carried in conjunction with and acts as a translation of a drivers license. If you are traveling in a foreign country and were to be stopped by a law enforcement officer, your U.S. drivers license and IDP should be presented to the officer. If a citation is issued to you, it will be reflected on the driving record that is with your drivers license.
Since Hong Kong was transferred from Great Britain to China, do I still need an IDP to drive there?
The United Nations recently provided official notification to the U.S. State Department indicating that the treaty which applies to Hong Kong at present will continue to apply to the Hong Kong Special Administrative Region, the name given to the territory by China. Such notification should not be misconstrued to mean that China now recognizes IDPs, as the People’s Republic of China has never become a party to the treaty.
If someone visits the United States from a foreign country and discovers that they need an IDP, can they purchase one from AAA?
An IDP must be issued in the same country as the drivers license of the traveler. Therefore, if someone from the United Kingdom has a U.K. drivers license, their IDP must also be issued in the United Kingdom.
I have a U.S. drivers license, but I am a citizen of another country. Where should I obtain an IDP?
The IDP must be issued in the same country as the drivers license. In the case of a drivers license being issued in the United States, the IDP must also be issued in the United States. Contact your nearest AAA office to obtain an IDP.
If someone has a drivers license from a U.S. territory such as Guam, Puerto Rico, or the U.S. Virgin Islands, how would an IDP work for them?
Since their drivers license was issued by a U.S. possession, their IDP would also be issued in the United States. Contact a AAA office in the United States, and the IDP can be issued and mailed.
What do I need to obtain an IDP?
You need to complete a brief application form (available through this Internet web site, or your nearest AAA office), provide 2 passport-sized photographs with your signature on the back of them, a photocopy of your valid U.S. issued drivers license, and a check or money order for $20 in U.S. funds. If transacting by mail, these items would need to be mailed to a AAA office in the United States. Otherwise, everything can be handled in a single office visit.
NOTE: If you are currently overseas you can mail your completed application to the following office and address: AAA/IDP, 1000 AAA Dr., Heathrow, FL 32746 Attn: Mailstop #28